Control agent health status - Idemeum Docs

Control agent health states

Every time idemeum contr agent checks in with the cloud, the time stamp is captured and the health status is updated. Agent reaches to cloud every 6 hours in order to retrieve the latest settings, rules, and configuration changes. Also when agent performs operations with the cloud (login processing, events update), the health status is updated as well. Based on the latest timestamp the agent health status is displayed as the following:

• Healthy - the last check is no more than 1 day ago
• Unhealthy - the last check in is between 1 day and 3 days
• Out of service - the last check in is more than 3 days