AI agents for IT

AI agents for IT

Autonomously resolve IT tickets and govern applications, privileges, and admin accounts on your endpoints.

Endpoint Care

AI agents to triage and resolve IT tickets.

Automate IT support

Endpoint Care is an agentic AI that resolves internal IT tickets autonomously — from cloud accounts to the device itself. It understands the issue, triages it, takes action, and files a fully documented ticket in your ITSM.

Endpoint Control

Stop ransomware and meet security compliance.

Govern apps and privileges

Endpoint Control combines application allowlisting, endpoint privilege management, and just-in-time admin access in a single policy engine. Decide what runs on every endpoint, who can elevate - all without shipping standing admin rights or slowing users down.

User feedback

"Once we signed, THEIR SUPPORT is what makes us loyal. Seriously, their support is amazing."

THEBLACKARROWS, r/MSP
We did extensive research on other solutions before we decided to go with Idemeum, and we couldn't be any happier with our choice. Excellent product + outstanding support.

DimitriElephant, r/MSP
We started using Idemeum to handle PAM for our Macs, and it's been a huge help. It drastically cut down on the daily tickets we'd get for app installs and updates. The JIT access is a great security bonus, too.

Puzzleheaded, r/MSP
We use idemeum. We began using them for JIT accounts and grew in to using it for elevation. There is no chance we would be able support our Mac users (setup as standard users) without having idemeum in place.

Autonomous support and endpoint control

Govern every app. Resolve every ticket. Autonomously.