Incident Status History

Incident: Entra Authorization Failure

Type: Incident
Duration: 12 hours and 42 minutes
Affected Components: Availability Check

Timeline:

• Aug 27, 06:55:44 GMT+0
  Investigating
  We are currently investigating the incident where Entra authorization requests are failing. This may result in the login to fail for the users.

• Aug 27, 19:37:38 GMT+0
  Resolved
  This incident has been resolved. Idemeum Microsoft application was removed from partner portal. Once we learned about it, the issue caused Entra authorizations to fail. We have replaced authorization flow with the client credential flow using client id and secret. We will be reaching out to impacted customers and help with migrating to the client credential flow.